Book #1 from the series: Civil@Work

Civil@Work

The Ultimate Guide to Mastering Soft Skills for Business Success

About

INTERNATIONAL BEST SELLER!

“What if the single most powerful tool for your career success isn’t a technical skill but how you treat others?”

In today’s fast-paced, AI-driven workplace, soft skills are no longer “nice to have”—they’re essential. Civil@Work is your roadmap to mastering the interpersonal skills that fuel productivity, innovation, and respect—and profits—in any business environment.

With decades of experience as a social scientist and certified workplace relational skills practitioner, Virginia McGowan PhD reveals why civility and relational intelligence are the hidden superpowers of thriving organizations. Through inspiring stories, research-backed insights, and actionable steps, she shows how small, intentional changes in behavior can transform toxic workplaces into collaborative, high-performing teams.

If you’re ready to move beyond technical expertise and develop the human skills that truly set you apart, this book is for you.

In this book, you’ll discover:

  • Why soft skills like empathy, communication, and resilience are the strategic advantages that drive business success
  • How to identify and close gaps in civility and relational skills in your organization
  • The impact of social and cultural intelligences and how to build them in diverse teams
  • How to resolve conflicts constructively and turn tension into collaboration
  • Practical frameworks and thought experiments to improve leadership and team dynamics

Who this book is for:

  • Business leaders, managers, and team leads who want to foster civility and trust
  • HR professionals, consultants, and trainers invested in workplace transformation
  • Emerging leaders and professionals looking to differentiate themselves in a competitive job market
  • Anyone who has experienced toxic work environments and wants tools to create positive change

If you’re ready to unlock the power of human connection and lead with empathy, clarity, and confidence, this book is your guide.

Don’t wait—scroll up and click Buy Now to begin mastering the soft skills that will define your success in the workplace of tomorrow.

Praise for this book

5.0 out of 5 stars Great read! a lot to take away!
Reviewed in Canada on August 1, 2025
Verified Purchase
This book is a great reminder that how we treat others at work really matters. It’s not just about doing the job right, but it’s about working well with people, too. The ideas shared here helped me understand the value of being respectful, empathetic, and clear when communicating.
I liked that it wasn’t too technical or hard to follow. The real-life examples made the points stick, and I found myself reflecting on my own behavior at work. It also gave practical advice for handling difficult situations and building stronger team relationships.
This book is helpful for anyone who wants to improve how they interact in professional spaces. I’ll definitely be applying what I learned to help create a more positive work environment.