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As AI becomes ever more integrated into our day-to-day business and professional practices, thorny questions are being asked, not the least of which is where does that put use mere mortals? Are we doomed to the periphery, sadly looking for ways to find meaning and purpose while AI has the world functioning tickity-poo?

Not in the least, in my opinion. The traits that make us uniquely human are those that are needed now more than ever. Our senses of ethics and morality, our ability to make...

Better tighten your seat belt...On the flip side of the coin, the real cost of incivility in the workplace in the US costs more than $2.1 billion USD per day due to absenteeism and reduced productivity, as reported by the Society for Human Resource Management (SHRM) for the first quarter of 2025. The SHRM Civility Index Score reached 48.8 by the end of March 2025 (on a scale from 0 to 100). This indicates a very slight--but not statistically significant--in incivility compared with Q1 of...

Excerpt from the "Introduction," Civil@Work: The Ultimate Guide to Mastering Soft Skills for Business Success. Civil Press/Best Seller Publishing (July 2025).

In the dynamic and rapidly evolving business environment of today, technical skills and industry-specific knowledge alone are no longer sufficient for success. The focus has shifted significantly toward the soft skills, often referred to as interpersonal or relational skills, to navigate the intricate landscape of modern workplaces. The...